Snap to Story - Create Personalised Picture Books

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Getting Started

Photos & Upload

Themes & Customization

Books & Printing

Billing & Account

Troubleshooting

Creative Tips

Additional Resources

Video Tutorials

Watch step-by-step guides for creating your first story

Best Practices

Tips for creating the most engaging stories

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Connect with other storytellers and share ideas

Status Page

Check current system status and maintenance updates

Help & Support

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Video Tutorials

Best Practices

Community Forum

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Help & Support

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How do I create my first story?

What's the difference between AI-Assisted and Custom stories?

What types of photos work best?

How long does it take to create a book?

Do I need to pay before seeing my story?

Can I edit my story after it's generated?

What file formats are supported?

How many photos can I upload?

What makes a good hero photo for AI-Assisted mode?

Can I upload photos of pets?

What if my photo upload fails?

Can I change photos after uploading?

What themes are available for AI-Assisted stories?

When do I choose a theme?

Can I change the theme after selection?

What's the difference between themes and custom mode?

Do I need to provide a description for AI-Assisted stories?

How much can I customise an AI-Assisted story?

What book formats are available?

What's included in the $5 story creation fee?

What's the difference between softcover and hardcover?

How long does printing and shipping take?

Can I order multiple copies?

What if I'm not satisfied with my printed book?

Can I preview my book before ordering prints?

Is there a subscription fee?

What does the $5 story creation fee include?

What payment methods do you accept?

Can I get a refund on story creation?

What about refunds on printed books?

Do you store my payment information?

How do I view my purchase history?

How do I delete my account?

My story generation is taking longer than expected

I'm having trouble uploading my photo

The AI generated content I don't like

My payment went through but I don't see my story

The website is loading slowly or not working

How can I make my AI-generated story more personal?

What makes a great custom story?

How do I choose the right theme?

Tips for better photo selection?

How can I involve my child in the creation process?

Video Tutorials

Best Practices

Community Forum

Status Page