Privacy Policy | Snap to Story

1. Introduction

Welcome to Snap to Story ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

Account information (name, email address)
Payment information (processed securely through Stripe)
Photos you upload to create personalised stories
Names and details you provide for story characters

Automatically Collected Information

Device information and browser type
IP address and general location
Usage data and analytics

3. How We Use Your Information

To create personalised storybooks based on your photos and preferences
To process payments and fulfill print orders
To communicate with you about your orders and account
To improve our services and develop new features
To send promotional communications (with your consent)

4. Photo Storage and AI Processing

Photos you upload are used solely to generate personalised illustrations for your storybooks. We use AI technology to create artistic interpretations based on your photos. Your original photos are stored securely and are not shared with third parties except as necessary to provide our services.

You retain full ownership of your photos. You may request deletion of your photos at any time by contacting us or through your account settings.

5. Children's Privacy

Our service is designed to be used by parents and guardians to create stories for children. We do not knowingly collect personal information directly from children under 13. All information about children (such as names for story characters) is provided by their parents or guardians.

6. Data Sharing and Third Parties

We may share your information with:

Payment Processors: Stripe processes all payments securely
Print Partners: For physical book printing and shipping
Cloud Services: For secure data storage and processing
AI Services: For image generation (photos are processed securely)

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

8. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and associated data
Export your data
Opt-out of marketing communications

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalised content. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@snaptostory.com